Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
"There is nothing more dangerous than to build a society, with a large segment of people in that society, who feel that they have no stake in it; who feel that they have nothing to lose. People, who have a stake in their society, protect that society, but when they don't have it, they unconsciously want to destroy it."
Dear Dr. Ani: I am not sure what you did with my mother today. Before you came she was angry, upset, and frustrated and nasty to me. After you left, she was so loving, so comfortable, so positive and how
Dearest Dr. Ani: Your messages are so full of thoughtfulness, peace and love and so much more, your life must be so rich in so many ways
Dear Dr. Kalayjian: Thanks so much for your guidance, insight, and empathy for helping my wife and I reunite after a year of separation
Dear Dr. Kalayjian: I wanted to simply say how thankful I am for the sessions working on those important issues
"Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines! Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover."
